Welcome to Metasco

1) Introduction

Metasco® operates https://metasco.ae/ (the “Service”).
When you visit our website, your information is collected, protected, and used according to the terms in our Privacy Policy. This policy is accepted by you by using the Service. The definitions of terminology in this Privacy Policy are identical to those in our terms and Conditions, unless otherwise noted. These documents together make up your contract with us.

2) Definitions

  • Services: Refers to the https://metasco.ae/ website operated by Metasco.
  • Personal Data: Information about an individual that can identify them, either alone or combined with other data in our possession or likely to come into our possession.
  • Usage Data: Data collected automatically from the Service or its infrastructure (e.g., page visit duration).
  • Cookies: Small files stored on your device (computer or mobile) that help improve your experience.
  • Data Controller: The entity that determines how and why personal data is processed. For this Privacy Policy, Flying Coverall is the Data Controller.
  • Data Processors (Service Providers): Third parties that process data on behalf of the Data Controller to enhance service efficiency.
  • Data Subject: Any living individual whose Personal Data is collected.
  • User: The individual using our Service, corresponding to the Data Subject.

3) Information Collection and Use

We gather a variety of information for an array of reasons in order to give you better service.

4) Types of Data Collected

4.1) Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
0.1. Email address
0.2. First name and last name
0.3. Phone number
0.4. Address, Country, State, Province, ZIP/Postal code, City
0.5. Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

4.2) Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
4.3) Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
4.4) Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
0.1. Session Cookies: We use Session Cookies to operate our Service.
0.2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
0.3. Security Cookies: We use Security Cookies for security purposes.
0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
4.5) Other Data
While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

5) Use of Data

The information collected is used by Metasco® for a variety of reasons:
0.1. to deliver and maintain our service.
0.2. to inform you of any modifications to our service.
0.3. to enable you to use our service’s interactive features whenever you’d like.
0.4. to offer customer service.
0.5. to collect insightful data or analysis in order to enhance our service.
0.6. To observe how our service is being used;
0.7. To identify, stop, and fix technical problems;
0.8. To fulfill any additional function for which you supply it;
0.9. To fulfill our responsibilities and uphold our rights under any agreements we may have made with you, including those pertaining to invoicing and collection;
0.10. To send you notifications regarding your membership and/or account, such as email instructions, announcements of renewal and expiration, etc.
0.11. To deliver you news, promotions, and general details about other products, services, and events that we provide that are comparable to those you have already bought or asked about, unless you have chosen not to receive such content;
0.12. using any additional manner we specify when you submit the data;
0.13. for any additional reason with your permission.

6) Retention of Data

We will retain your personal information for as long as is required to fulfill the objectives outlined in this privacy statement. To the extent required to fulfill our legal responsibilities (for instance, if we must keep your data in order to comply with applicable laws), settle disputes, and uphold our legal agreements and policies, we will keep and utilize your personal data.

7) Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.If you are located outside Pakistan and choose to provide information to us, please note that we transfer the data, including Personal Data, to Pakistan and process it there.Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Metasco® will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

8) Disclosure of Data

We may disclose personal information that we collect, or you provide:
0.1. Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
0.2. Other cases. We may disclose your information also:
0.2.1. to our subsidiaries and affiliates;
0.2.2. to contractors, service providers, and other third parties we use to support our business;
0.2.3. to fulfill the purpose for which you provide it;
0.2.4. for the purpose of including your company’s logo on our website;
0.2.5. for any other purpose disclosed by us when you provide the information;
0.2.6. with your consent in any other cases;
0.2.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9) Security of Data

We care about the security of your data, but keep in mind that no form of digital storage or communication over the Internet is 100% safe. Although we make every effort to protect your personal data using commercially reasonable methods, we are able to provide complete security.

10) Your Data Protection Rights Under General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) grants you particular data protection rights if you live in the European Union (EU) or the European Economic Area (EEA). We take appropriate measures to give you the ability to update, modify, remove, or restrict how your personal data is used.
To find out what personal information we have about you or to request that it be deleted from our systems, please email us at sale@metasco.ae.
Under specific conditions, you are entitled to the following rights:

  1. Right to Access, Update, or Delete: You can request access to, updates, or deletion of your Personal Data.
  2. Right to Rectification: You can request correction of inaccurate or incomplete information.
  3. Right to Object: You can object to our processing of your Personal Data.
    Right to Restriction: You can request limitations on how we process your Personal Data.
  4. Right to Data Portability: You can request a structured, machine-readable copy of your Personal Data.
  5. Right to Withdraw Consent: You can withdraw your consent at any time when we rely on it for processing.
  6. We may require identity verification before processing your request. Please note that some data is necessary for our Service, and its removal may affect functionality.

If you believe your data protection rights have been violated, you have the right to file a complaint with your local Data Protection Authority in the EEA.

11) Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

Metasco® complies with the California Online Privacy Protection Act (CalOPPA) by:

  1. Allowing users to visit our site anonymously.
    Providing a clearly labeled “Privacy” link on our homepage.
  2. Notifying users of privacy policy updates on our Privacy Policy Page.
    Allowing users to update their personal information by emailing sale@metasco.ae.
  3. We respect Do Not Track (DNT) signals and do not track, plant cookies, or use targeted advertising when DNT is enabled in your browser.You can enable or disable DNT in your browser settings.

12) Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

  1. Access Your Data: Request details about the personal information we collect, including:
    • Categories and sources of collected data.
    • Business purposes for data collection.
    • Third parties with whom we share data.
    • Any personal information sold or disclosed for business purposes.
    • We provide this information twice per year upon request (covering the past 12 months).
  2. Request Data Deletion: Ask us to delete your personal data from our records and instruct service providers to do the same. Some data may be de-identified instead of deleted.
  3. Opt-Out of Data Sharing: We do not sell or rent personal data. However, some data transfers may be considered “sales” under California law. You may request to stop such transfers.

13) Service Providers

We may engage third-party companies and individuals to enable our service (“Service Providers”), provide service on our behalf, perform service-related duties, or assist us in analyzing the usage of our service. These third parties can only access your personal information to do these tasks on our behalf; they are not allowed to share it or use it for any other purpose.

14) Analytics

Third-party service providers may be used by us to track and examine how our service is being used.

15) CI/CD tools

We may collaborate with outside service providers to speed up the development of our service.

16) Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

17) Behavioral Remarketing

After you visited our service, we might utilize retargeting services to show you advertisements on other websites. Cookies are used by us and our third-party suppliers to analyze, tailor, and display advertisements based on your previous usage of our service.

18) Payments

Within Service, we might provide paid goods and/or services. In that instance, we process payments via third-party services (such as payment processors). Your payment card information won’t be saved or gathered by us. Our third-party payment processors receive that information directly, and their Privacy Policy governs how they utilize your personal data. These payment processors follow the PCI-DSS guidelines, which are overseen by the PCI Security Standards Council, an alliance of companies including Visa, Mastercard, American Express, and Discover. The secure processing of payment information is ensured in part by PCI-DSS rules.

19) Links to Other Sites

Our service may contain links to external websites that are not managed by us. If you click on one of the third party’s links, you will be redirected to their website. Reading the Privacy Policy of any website you visit is strongly advised.We have no control or liability over the privacy policies, content, or practices of any third-party websites or services.

20) Children’s Privacy

Children under the age of 18 are not permitted to use our services (“Child” or “Children”).
Children under the age of 18 do not knowingly provide us with personally identifying information. Please get in touch with us if you learn that a child has given us personal information. We take action to delete any information from our servers if we learn that we have obtained children’s personal data without obtaining their parents’ consent.

21) Changes to This Privacy Policy

We might occasionally make changes to our privacy statement. Any updates will be communicated to you by posting the updated Privacy Policy on this page.Before the change takes effect, we will notify you by email and/or a conspicuous notice on our service. The “effective date” will be updated at the top of this privacy policy.It is recommended that you routinely examine this privacy statement for any updates. Any modifications to this privacy statement take effect as soon as they are published on this page.

22) Contact Us

For any inquiries concerning this privacy statement, please send an email to sale@metasco.ae.
On January 1, 2025, this privacy statement was prepared for https://metasco.ae/.